Customer Relations | Installers | Lead Paint | Sales Representatives | Selling & Advertising
Each year the degree of regulatory oversight on the home improvement and remodeling industry (due in part to its fragmentation and lack of centralized voice) increases at both the state and federal level. Code regulations increase in complexity, more and more areas become regulated (state licensing, mandated contract disclosures, telemarketing, etc.), consumers become more sophisticated, more wary, and economic conditions change – and all the while you are working off of sale and pricing methodologies that are both increasingly ineffective and prone to create liability when discovered and challenged by an aggressive lawyer or government agency.
Simply “wanting” to stay in compliance is not enough. In today’s world, you must take affirmative steps to make sure you are not only staying legally compliant, but also taking practical business steps to, among many other issues, increase the likelihood of you being able to enforce your customer contracts, preclude your former workers from stealing your information, employees, and customers, avoid state and federal audits for issues such as worker classification, lead-based paint, and sales tax.
As a NAPAC member, you have access to industry-specific legal forms, operational guides, and informational papers written by top industry experts and attorneys – all designed exclusively for the home improvement and remodeling contractor. All topics, from advertising to warranties, are covered.
